Information about cookies

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Cookie policy

BNP Paribas Personal Finance is committed to delivering the best possible service to you and to maintaining your trust and confidence in us. With regard to the personal data you entrust to us, we would like to provide you with clear and transparent information about how cookies are placed on your terminal by our website ““ and used.



Cookies are small text files that are placed and stored on your computer, smartphone and other devices used to access the internet when you visit a website. Cookies are very useful and enable a website to recognise you, log when you visit particular pages and thereby enhance your user experience by improving your browsing comfort, providing a secure connection and adapting page contents in line with your interests
The information is stored by cookies for a limited period of time and can include such things as the particular pages you have visited, ads you have clicked on, the type of browser you use, your IP address and any information you may have entered into forms on the site so that you do not have to enter the same information again.

Depending on the choices you make, the cookies we issue are used for the following purposes.



Technical/functionality cookies :

These cookies ensure that our Website functions correctly and is optimised. They include:

Cookies intended to secure your connection:
when you open a secure session to access your online account and stay logged into your account for some time without activity, this type of cookie enables a message to displayed inviting you to close your session and/or automatically logs you out if you do not respond. This type of cookie also enables you to be recognised to allow you access to your personal account/content if you have any.

Cookies enabling storage of:
– any information entered on the website from one page to the next;
– your user preferences, display settings and players that you use, to facilitate browsing the next time you visit our website.

The maximum lifespan of the cookies placed on your device by BNP Paribas Personal Finance is thirteen months.


Anonymous visitor statistics cookies:

In order to tailor our Website to our visitors’ requirements, we measure, in an anonymous manner, the number of visits to it, the number of pages viewed, the activity of visitors while on our Website and how often they return. These cookies enable traffic analysis statistics to be compiled, which in showing how successful different pages are or are not with our visitors, enable us to improve the contents of our Website.

The maximum lifespan of the cookies placed on your device by BNP Paribas Personal Finance is thirteen months.


Tracking cookies (non-anonymous visitor statistics cookies, tailored advertising) :

We use these cookies to gain insight into your interests based on how you use our Website, and to send you personalised advertising in line with your requirements.

The maximum lifespan of the cookies placed on your device by BNP Paribas Personal Finance is thirteen months.

The first time you connect to our Website, and after that once every thirteen months, an information banner is displayed notifying you of the use of cookies on our Website and how to go about blocking them.


Please note :

– Our Website may contain third party cookies, in other words cookies placed by third parties (web analytics companies, providers of targeted advertising services, etc.) and used by them to compile statistics and deliver targeted advertising to you when you browse other websites. The use of these cookies is subject to the privacy protection policies of those third parties. The preferences that you set via your browser take these cookies into account.

– Advertisements for our Website may appear in advertising spaces on third-party websites. These advertisements are placed by partners of BNP Paribas Personal Finance, who control the cookies deployed from said advertising spaces. BNP Paribas Personal Finance is not responsible for the lifespan of these third-party cookies and has no control over the use to which they are put. We therefore recommend that you familiarise yourself with the cookies and privacy policy of such partners (by clicking on the “I” for “Information tab shown on the advertising content concerned).

– Our Website may contain third-party items (such as social media buttons) allowing you to share content of our Website with others or to express your opinion. This particularly includes the “Share”, “Like”, “Google+1” and “Tweet” buttons from social networking sites like Facebook, Twitter etc. Whenever you are connected on your device(s) to the social networking site concerned, these social media buttons are able to identify you even if you do not use them when visiting our Website. Furthermore, if you interact by means of these buttons while connected to said social networking site, for example by clicking on the “Like” button or leaving a comment, the corresponding information will be sent to the social networking site and posted on your profile. We recommend that you read the privacy protection policies of these social networking sites to familiarise yourself with the uses, and particularly the advertising uses, to which the browsing information they collect through these buttons may be put. If you do not want a social networking site to identify you or to connect the information collected via our Website to your user account, you should log off from the social networking site concerned before visiting our Website.



You can choose your cookie settings via your browser and change them at any time using the same method.

Depending on the type of browser you use, you can choose to accept or reject cookies from all sources or from given websites only, and for example, ask for a message requesting your consent to be displayed each time a website wants to place a cookie on your device. To make or change your choices, please refer to your browser’s help menu or cookies section.

For example:

– Internet Explorer™:
– Safari™:
– Chrome™:
– Firefox™:…
– Opera™:


For mobile devices, the following links may be helpful:
– Chrome:
– Safari:
– Windows Phone:…
– Blackberry:…
We would like to draw your attention to the fact that cookies improve your browsing experience on our Website and allow you to access certain secure content (customers-only secure area, customer account, etc.). If you decide to block cookies via your internet browser, you will only be able to visit the public areas of our Website.

Depending on the type of browser you use, you can also turn on private browsing mode or its “Do Not Track” setting.

To learn more about cookies in general, not just those used by our Website on your device, we recommend that you visit the Youronlinechoices website published by the Interactive Advertising Bureau France (IAB).


Please note :

Blocking the installation of cookies on your device will not remove the advertisements displayed on the content you view online. Your refusal to accept cookies simply prevents such advertisements being tailored to your interests, as inferred from your browsing activity.

If your device is used by more than one person or has several internet browsers, it is possible that some of your cookie choices may not be effective from one visit to our Website to the next, either because you have used a different browser to access it in between times or because someone else has changed your browser settings. We are not in a position to prevent these external factors and therefore cannot guarantee that the choices you make to begin with will be permanently effective.

If you use different devices to access our Website (smartphone, tablet, computer, etc.), you must set your cookie preferences on each of them.


Personal data

Under France’s Act 78-17 of 6 January 1978, amended, on Information Technology, Data Files and Civil Liberties, you have a right to access the personal data concerning.

You can exercise your right of access by contacting our Consumer Department:

Service Consommateurs – BNP Paribas Personal Finance – 95908 Cergy Pontoise Cedex 09 – France and sending a copy of the cookie(s) placed on your device.