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Editorial

17
jan

While the 2021 edition of Retail's Big Show was held digitally, the 2022 edition was held face-to-face, from January 16 to 18, 2022, in New York. With the pandemic, consumers around the world have developed new consumption habits such as online shopping, social shopping, live shopping, fast delivery, click and collect. As a result, retailers have to adapt more than ever to these new practices that mix the physical and the digital. This year, many players such as Walmart, Estée Lauder, IKEA, Best Buy, Target, Pepsico or Ralph Lauren shared their progress in this area and their adaptation strategy. Of course, due to the pandemic, some booths were empty but business never stops! Also, the more than 800 exhibitors presented their solutions to meet these new customer expectations. Each one of them draws in its own way the world of tomorrow with topics such as NFTs, Drone delivery, Metaverse ... A world in which the revolution for a socially committed and sustainable business initiated during the 2021 edition was also present with sessions around diversity, equity or inclusion!

Guillaume RIO Technologies & Partnerships Manager

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