Retailers, let's face the challenges
of innovation together


Take part in the Echangeur events and be aware of the latest retail trends!
Our experts share their observations, insights and key lessons with you at the two annual conferences, Commerce Reloaded in February and Innovate Service Centric in November, as well as during webinars, store tours, tech tours.

These features are open to Club members. Find out more about them down below and join the Club!

Commerce Reloaded 2021


The 10th edition of Commerce Reloaded


On May 6, the Commerce Reloaded conference took place virtually due to COVID-19.

For 10 years, experts from Echangeur BNP Paribas Personal Finance have been providing retailers with a trend report on technological innovations that will impact retail.

The Covid-19 crisis has definitely disrupted the established order, but the major trends observed in recent years by Echangeur BNP Paribas Personal Finance persist and accelerate an announced Change.

May 2021
Paris - Online

Our conferences in 2021

Innovate Service Centric 2021

Nov 2021
Paris - Online
The 8th edition of the Innovate Service Centric conference will take place on November 18th, 2021! The great services revolution is on the way... Discover

Commerce Reloaded 2021

May 2021
Paris - Online
Technological innovation plays a major role in the transfer of trade. The Commerce Reloaded conference and trend report provide an opportunity to take stock of emerging trends in order to anticipate their impact on the evolution of business models and consumption Discover

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Discover the upcoming events!

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Throwback to our past events