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LOGO ECHANGEUR © BNP PARIBAS

Retailers,
Let's face the challenges
of innovation together

  • Decoding
    • Decoding
    • Focus on
      • Our technological and services analyses to share benchmarks and best practices
      • Our onsite experiments to test a wide range of technologies, services, apps & concept stores
      • Our innovative startups to connect and find today the solutions of tomorrow
      • The video library
    • Publications
      • Commerce Reloaded Report an annual analysis on the New Tech’s impact on commerce
      • Innovate Service Centric Report an annual analysis of innovative services
      • Club handbooks a selection of analysed striking trends for the club members
  • Sharing
    • Sharing
    • Major events
    • On demand keynotes
    • Club meetings
      • Discover the club meetings (club members only)
  • Innovating
    • Innovating
    • Showroom
    • Store tours
    • Workshops
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PARTICIPATE IN ECHANGEUR EVENTS AND KEEP UP TO DATE WITH THE LATEST TRENDS !

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Come on benefit from our experts observations, insights and key points at 2 annual conferences held in February and in October as well as at keynote talks which can be requested by individual companies. These keynote conferences, on a theme of your choice, are an opportunity for you to educate your teams about the requested topic and to encourage discussions.

In addition, members of the Club are offered the opportunity to attend 3 annual meetings to discuss the latest developments and new ideas to try out.

Participate at our major events

COMMERCE RELOADED 2020

17/09/2020

On the occasion of the publication of its annual trends report, the experts of Echangeur share with you the keys for reading the technological innovations. These innovations are further to the study trips organized on the occasion of the Web Summit Lisbon, CES Las Vegas and NRF New York, the experts of Echangeur decode for you the best of the technological innovation applied to retail.

 

Conference Commerce Reloaded 2020
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Innovate Service Centric is back!

24/11/2020

Echangeur invites you, on November 24, 2020, to seize the transformation of a trade full of future at the 7th edition of its annual conference Innovate Service Centric #ISC20ECH!

PROGRAM :

  • Trends & best practices
  • Provision of workbooks from the Access Panel 2020
  • Testimonials of special guests
  • A selection of Startups

 

Innovate Service Centric 2020
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Keynote conferences on request

To introduce, complete or conclude one of your conventions, book a Keynote talk on any of the 12 subject below :

NEW TRENDS IN CONSUMPTION

Leadership crisis of purchase, ageing of the population, the explosion of the single-parent homes, the development of new communities …

IMPACT OF THE COLLABORATIVE ECONOMY

Airbnb, Uber, BlaBlaCar, TransferWise, HomeAway or OlaCabs … Within 10 years, these companies completely changed the way we do commerce …

LOYALTY PROGRAMS, THE NEW CUSTOMER RELATIONSHIP

At the time of Big Data, of Customer Centricity, loyalty programs, historic tools of the Customer relationship, seem disconnected from the real expectations of the customers…

DRIVERS OF CONSUMER SPENDING AND LIFESTYLES OF THE FRENCH

Difficult for a brand, a retailer to innovate or to set up a Customer Centric strategy, without knowing and mastering its customers and their expectations…

PROFILE AND EXPECTATIONS OF THE CONNECTED CUSTOMER

In the heart of the strategies of brands, Millennials replaced the housewife under 50. The objective: attract and develop loyalty of this connected clientele carrier of future …

See the other 7 keynotes subjects …

Find out more about keynote talks

Club Meetings

3 meetings to bring together the Echangeur’s community and share thoughts and opinions on an experience or a news.

Exclusively for club members
We Are Innovation

Club Meeting – Artificial Intelligence, Robots & Connected objects at WAI Paris

Echangeur is very proud to invite its CLUB Members to the next CLUB Meeting. This will take place on Wednesday, July 6th from 8:30am. We will be hosted by WAI…

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Exclusively for club members

Club Meeting – Step-in

Discover our partnership with « Step-in », a french start-up. In few words, step-in is the first mobile app that rewards you every time you enter into the store. Choose a store…

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Exclusively for club members

Club Meeting – Concept Store

Today, transforming stores to be in line with the omni-channel behaviour of consumers is proving to be a complex business. They are still attached to their retail outlets but also…

Read more

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Who are we ?

  • Our customers
  • The start up Partners of Echangeur
  • Press office
  • Events’ Partnerships
  • Contact us
  • Club
  • My Account

Decoding

  • Our Technological and Services analyses
  • Our onsite experiments
  • Our Innovative startups
  • Commerce Reloaded Report
  • Innovate service centric report
  • Club handbooks

Sharing

  • The major events
  • On demand keynotes
  • The Club meetings

Innovative approach by Echangeur

  • Showroom
  • Workshops
  • Stores tours

News

  • Results of CES2021: Faced with Covid-19, technology strikes back!
  • [RETAIL LEX USA] On the way to #CES2021 and #NRF2021: the best of retail innovation!
  • What’s hot in… Special relaunch of retail in China!
  • Websummit 2020: Software eats the world!
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+33 (0)1 58 61 92 95

info@echangeur.fr

LOGO ECHANGEUR © BNP PARIBAS PF