Value, are our values !
Discover the NEW models and services of tomorrow…
Mark it down in your diary !!!
Echangeur invites you to come on November 8th to the 6th edition of its Innovate Service Centric conference #ISC18ECH. You will fully understand the transformation of commerce !
WHAT ARE THE MODELS AND SERVICES OF TOMORROW ?
Faced with the prospects of a fractured and unbalanced world, states legislate, economic actors make up, society gets involved, trade reinvents itself.
Responsibility, Positive Impact, Common Good, are the values of the new Commerce. It must be commendable and hopeful. When technology giants impose their rules of the game, the ambient retail announced by the Echangeur paves the way for new types of exchanges, based on trust and recommendation.
Behind a Net Promoter Score (NPS) hides a profound transformation of the business. The transaction is no longer the keystone and the conversation guarantees the quality of the commitment. It is this conversation that inspires commerce. It makes it evolve around propositions of human value and service where reason rhymes with emotion.
The proliferation of initiatives testifies to the progress of the trade. From the Nespresso virtual queue, to the rounded solidarity of microDON through the valuation of communities of Tesco enthusiasts, brands are expanding their service offerings at a time when they are questioning the fact of agreeing with the Google Assistant and Amazon Echo …
· Trends & best practices
· Key Learnings on Clients – Access Panel France 2018*
· Testimonials of special guests
· A selection of Startups
· Village of Innovations
Book your seat now for the 2018 edition of our event Innovate Service Centric
08:30 | Welcome coffee – Village of Startups – Networking
09:30 | Conference Innovate Service Centric
12:00 | Drinks – Village of startups – Networking
13:00 | End of the event
Top management, Strategic, Innovation, R&D, Digital, Marketing, Communication, HR, Engagement, RSE… from the retail and service sector.
Don’t wait any longer, and book now and benefit from the early bird rate until septembre 30th 2018.