Retailers, let's face the challenges
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Matthieu JOLLY
2 minutes

Personalize the relationship at last​

Walgreens, the drugstore that goes one step beyond by offering useful additionnal services

The concept

Walgreens is the leading pharmacy chain in the United States with more than 6,500 stores.​
Unmissable in New York under its Walgreens or Duane Read brands, its pharmacies are first and foremost drugstores that are virtually all open 24 hours a day, where one can find all everyday products.​
Walgreens is also an intelligent loyalty programme that for instance rewards the physical activity of its members.​

To do during the visit​

Finding a product, whatever it is​

  • At Walgreens, which is open 24 hours a day, you can eat, beautify yourself, get household cleaning products or even your medication.​
  • A real everyday store.​

Collecting your medication​

  • Walgreens is first and foremost a traditional pharmacy that offers advice.​
  • But if you come just to collect your medication, you can save time by going to the express Pick-up point.​

Testing the application​

The application is amazing. It offers simple and practical services like the barcode reader or the pill box to track your stock of medication. So you never run out of medication.

Creating your iced yoghurt​

  • You have a sudden night-time craving for something sweet? The personalized iced yoghurt stand beckons.​
  • Also check the Coca-Cola vending machine next to it.​

Printing your photos​

  • Among its range of everyday services, Walgreens lets you print your photos on different media.​

Live the experience in video


Matthieu JOLLY
Facing with the changes in retail, today's innovations help Matthew to think about tomorrow's relationship between the brand and the consumer.
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